Baskil FREQUENTLY QUESTIONS

Below are the frequently asked questions, you may find the answer for yourself

What is the minimum amount i can order?

We do not place a minimum order amount on products .We place it purchase worth ($300) withing the USA and ($500) internationally. This means we can ship a single item internally as long as it $500 worth and above .

How do you ship

We ship products directly to customers with your preferred carrier, we have the ability to ship the package internationally and deliver the order to the customer within the committed delivery time. Below are some commonly used international shipping carriers.

  • UPS
  • FedEx
  • DHL
  • EMS / Postal

We require all packages are trackable during transit and to be shipped with Customs Duties and Taxes prepaid (Delivered Duty Paid, or DDP), to ensure timely delivery and better shopping experience for international customers. Be sure to take this into consideration when setting up your shipping rate table.

Is shipping free

Yes our prices are in CIF terms so you need not worry about shipping cost.

How do i pay?

Payment Terms

T/T,40% against invoice and balance 40% after
shipment on board against B/L copy. 20% upon delivery,

*For smaller amounts

*100% Western union , Money gram and

* 20% discount for Bitcoin payment

How long before i receive my order

Within the USA and Canada, Two days maximum after confirmation of payment and fives days maximum for international clients.

Is there a money refund policy?

We have a 97% money refund policy place on malfunction products with second option of a 100% replacement policy depending on client preference.

Note:

  • Courtesy refund is used when you want to issue a partial refund to the customer as a courtesy from your company, without requiring the customer to return the product.
  • RMA refund is used when you require our customer to return the merchandise back to you.

Is there a guarantee?

We have a six months warranty placed on every product we sell on our site. We make a replacement, repair or refund.

Note: We will need your receipts for confirmation.

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